August 15, 2012

Chase Fraud Protection Applauded

From the desk of San Diego Lead Attorney Daniel Gamez

This past Friday I received the following text message:

>FREE MSG: Chase Fraud- did you attempt a transaction for $1965.11 at a department store on 08/10? If yes reply 1, if not reply 2.

Being the constant skeptic, I dismissed this as an effort to entice me into a scam. About an hour later I received a voice mail from Chase asking that I contact the number on the back of my credit card to discuss some suspect activity on my credit card. Now THAT caught my attention.

I did call the number on the back of my credit card where I was soon connected with the fraud/crime division. I learned that someone had obtained my credit card account number and created an actual credit card. They used the card to make two small purchases and confirm that it would work. It was then that they headed out to the malls in Paris, France on an attempted shopping spree. Fortunately, the three attempted charges, each exceeding $1,800, were rejected at the register. These criminals then ceased efforts to utilize my credit to their benefit.

I commend Chase for their efforts to stop this type of activity. Not only did they recognize the suspect activity, they were proactive in reaching out to me.

They also got me new cards within 24 hours.

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