The Consumer Financial Protection Bureau is charged with enforcing FDCPA. According to the report, 30 million Americans have accounts in collections, which is about 1 out of every 10 people. In its efforts to supervise the practices of debt collectors, the CFPB has identified the top three complaints from consumers:
- receiving calls where the debt collector falsely represented their character, the amount of the debt or the status of the debt;
- When debt collectors call a consumer repeatedly or continuously;
- And falsely threatening suit or illegal or unintended act if the consumer failed to pay
Unfortunately, these practices are common amongst debt collectors. They also happen to be illegal, and do not need to be tolerated. I am convinced that an experienced debt settlement attorney can stop this harassing and illegal activity, and represent their clients against collection agencies. People facing debt collection agencies should not have to face them alone.