Navient Corp. is a well-known company that services federal and private student loans based in Wilmington, Delaware. This U.S. corporation also makes collection attempts on student loan debt. It was created in 2014 when Sallie Mae broke into two separate organizations: Sallie Mae Bank and Navient. With over 6,000 employees scattered throughout the United States, Navient oversees about a quarter of all student loans in the country.
In the event that Navient Corp. calls you regarding collections on a student loan debt, it’s possible that you could face a lawsuit. Even if that doesn’t prove to be the case, debt collection agencies sometimes engage in aggressive and disruptive tactics. You may not fully understand your rights or even believe that they are behaving inappropriately in their debt collection attempts.
What About Complaints and Lawsuits Navient Faces?
Navient Corp. has faced several lawsuits over the years alleging violations of consumer protection laws, military members being charged too much interest, inappropriately using automated dialing systems (sometimes known as “Robocalls”) to contact people even after being told not to do so, among other claims.
From 2011 through 2017, Navient received “tens of thousands” of complaints. In fact, it received more complaints than any other student loan lender in 2017, consisting of 4,185 private complaints and 6,708 federal complaints.
Other allegations against the company include making debt collection attempts from co-signers to a loan after the student in question suffered an accidental death, reportedly failing to divert teacher loans into public forgiveness plans, and being required by the federal government to repay $22.3 million after its predecessor parent company Sallie Mae apparently overcharged the U.S. government in a scandal dating back decades.
What Steps Can You Take if Navient Contacts You?
If Navient Corp. contacts you regarding student loan debt, it’s important to remember that you have certain legal rights. One valuable first step you can take is to contact the experienced debt settlement attorneys with McCarthy Law. If you’re unsure of what to do when contacted by Navient, we can help you decide what other steps to take. Whether that involves negotiating debt reduction on your student loans or defending yourself against a creditor lawsuit.
Contact the Debt Attorneys at McCarthy Law
The debt attorneys at McCarthy Law offer a free consultation to discuss your options to obtain relief from student loan debt collection harassment. Please call us at (855) 976-5777 or contact us online to schedule a meeting so you can learn more about your legal rights and discuss potential strategies to gain relief from aggressive collection attempts.